Shipping policy

Thank you for shopping with us! Here are the details of our shipping policy:

UK Shipping:

• We offer free shipping on all orders within the UK.
• Orders are typically processed and shipped within 1-2 business days.
• Estimated delivery time is 2-4 working days from the date of dispatch.
• We use reliable courier services to ensure prompt and secure delivery.

International Shipping:

• We offer flat rate shipping for international orders.
• Orders are typically processed and shipped within 1-2 business days.
• Estimated delivery time is 7-14 working days from the date of dispatch.
• Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
• Tax and duties for international orders are not included in the purchase price and are the responsibility of the recipient. These charges may vary depending on the destination country's regulations.

General Information:

• Orders are shipped from our warehouse in the UK.
• We will provide you with a tracking number once your order has been dispatched, so you can monitor its progress.
• If you have any questions or concerns regarding your shipment, please feel free to contact our customer service team at [contact email/phone number].

Note: Shipping times may vary during peak seasons or due to unforeseen circumstances such as natural disasters or global pandemics. We appreciate your patience and understanding.

Please note that refusing to receive an item is not considered a return, and any costs incurred by Haiduc London due to not accepting your item will be deducting from the refund, same with refusing to pay customs & duties and the item being returned to us.

By placing an order with us, you agree to adhere to the terms and conditions outlined in our shipping policy.

We hope you enjoy your shopping experience with us, and for any questions contact us at info@haiduclondon.com.